FAQs

Polypropylene is a highly durable and stain-resistant material, making it a great choice for high-traffic areas. To care for your polypropylene rug, vacuum it regularly with a low-suction vacuum cleaner to remove dirt, dust, and debris from the fibres. For spot cleaning, mix a mild detergent with warm water, apply it gently with a cloth, and blot the area—avoid rubbing, as it may damage the fibres. If you need to clean the whole rug, use a rug shampooer or hire a professional cleaning service. Prolong the life of your rug by rotating it every 3-6 months to ensure even wear and prevent fading from sunlight exposure. Also, avoid placing it in direct sunlight for prolonged periods, as this can cause the colours to fade.

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Wool is a natural fibre known for its durability, warmth, and luxurious feel underfoot. To care for your wool rug, vacuum it regularly using a vacuum cleaner with a gentle brush attachment or a brushless head to avoid pulling on the fibres. When cleaning spills, act quickly by blotting the area gently with a cloth and mild detergent—never rub, as this can cause the fibres to fray. Wool can shed initially, which is completely normal; however, regular vacuuming will help reduce this over time. To prevent uneven wear and help your wool rug maintain its shape, rotate it every 3-6 months. Additionally, we recommend having your wool rug professionally cleaned every 1-2 years, depending on the amount of foot traffic in your home. Professional cleaning will help restore its softness and protect the wool from dirt buildup.

Jute and wool blends combine the natural, earthy look of jute with the softness and durability of wool. To maintain the integrity of this material, vacuum regularly with a low-suction vacuum cleaner to remove dust, dirt, and pet hair. For stains, blot the affected area immediately with a cloth and a mild detergent solution. Be cautious not to over-wet the rug, as excessive moisture can cause the jute fibres to become limp. Jute is naturally more sensitive to high-traffic areas, so it’s important to rotate your rug every 3-6 months to ensure even wear. Additionally, it’s a good idea to place your jute and wool blend rug in areas that don’t receive excessive moisture, as jute can absorb water, leading to potential damage. Professional cleaning is recommended for deep cleaning or if you notice any wear or fading over time.

Jute is a natural, eco-friendly fibre that adds an earthy, textured look to any space. However, jute is more susceptible to wear and tear than other fibres, so it requires special attention to preserve its appearance. Vacuum your jute rug regularly to remove dirt and debris, being careful to avoid using a vacuum with a rotating brush, as this can damage the fibres. For spills, blot the area gently with a damp cloth—avoid soaking the rug, as jute is prone to absorbing moisture, which can cause the fibres to weaken or become mouldy. To prevent uneven wear, it’s important to rotate your jute rug every few months, particularly in high-traffic areas. Since jute is highly sensitive to moisture, it’s best to keep it in dry, well-ventilated areas. To refresh and maintain its look, you can occasionally shake the rug outside to remove any trapped dust or debris. If your jute rug needs a more thorough clean, professional rug cleaners experienced with natural fibres should be consulted.